Hover over a message, click “⋮ More actions”
You will see the message shortcuts you use most often. When starting working with Memo, you likely won’t see Memo on the list. Click “More message shortcuts…”
Scroll down to see Memo’s shortcut…
… or use search
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Click “Ask to acknowledge” to trigger the shortcut that opens a form modal with request configuration.
A form modal to configure the request will be opened
Add users who you want to be notified and asked to acknowledge the message
Click “Request”
Two things will have happened. 1️⃣ Memo have sent an overview message in the thread under the message (”1 reply” under the message), and 2️⃣ all the users selected in the form have received a notification (”1” badge in the sidebar)
The overview thread message lists all the users who were asked to acknowledged and showcases an action needed to save the acknowledgement - in this case the “Acknowledge” button
The DM notification informs about the request and has a button to take the user to the thread
Click the “Acknowledge” button in the overview thread message
Note that @alex's name is now under “✅ Acknowledged” section, the “⏳ Pending” section disappeared, as did the “Acknowledge” button - as all the users have successfully acknowledged the message.
When configuring the request, one of the four acknowledgement types can be configured. All these types have different flow the requestees must follow to save the acknowledgement.
Button is the default type and the easiest one to explain and to follow
